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  • Q Are you factory? 

    A Yes, our factory is located in Minqing, Fuzhou. 
  • Q What is the package of kamado?

    A Sample is packed by plywood case, container order is packed by carton. 
  • Q What is your sample policy?

    A We are willing to supply sample for test, customers need to pay sample charge and shipping cost. But when you place full container order, sample charge will be refunded.
  • Q Do you require MOQ for grill order?

    A No MOQ required, 1pc for sample checking is acceptable.
  • Q Is it possible to print my logo on product?

    A Yes. OEM is available. Please inform us formally when you place order and confirm the design before our production.
  • Q What is delivery lead time?

    A Normally samples take 3-5 days, bulk orders take about 30 days. For more details, please contact us. 
  • Q What is the payment term?

    A For sample order, it is T/T 100% in advance. For bulk order, we require to T/T 40% deposit, and pay the balance before delivery.
  • Q What is your warranty?

    20 years warranty on ceramic parts.
    1 year warranty on metal parts.
    Free lifetime technology support on all orders.

    If you have further questions, please feel free to contact us. 
Fuzhou TOPQ Ceramic Tech Co., Ltd
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  No.796, Tianzhong Village, Baizhong Town, Minqing County, Fuzhou, Fujian, China
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